Headache

[Pendragon_6]

OK, guys, I have a new headache.

My pc came with a WIN-DVD 5 DVD player. I upgraded it to WIN-DVD 7 Platinum. After deleting the #5 and installing the #7, upon opening I keep getting an error. "Cannot find WNASPI32.dll." Any ideas? How can I re-insert this missing file into the DVD program file?

Thanks much,

Pendragon

[Pendragon_6]

bump

[DoctorDoom]

If you're using Windows XP, unzip the attached file and move the WNASPI32.dll file to Windows/System32, and see if that cures it. Note: it works only with Windows NT, 2000 or XP, not with 9x-based versions.

[nene]

The file could probably be retrieved from the installation disk that came with pc.

[DoctorDoom]

If it's XP, it isn't included. IAC, the installation disks are usually compressed files that are not easily explored.

[Pendragon_6]

Thanks guys. Doc, I'm giving your solution a try. Will let you know if it's fixed.

[Pendragon_6]

Doc:

I unzipped the file you provided and moved it into System 32. Computer says it still can't find it when DVD 7 is opened. I deleted DVD7, re-installed it, but no luck. Maybe I'm not doing it right. Thanks anyway.:question:

[DoctorDoom]

Maybe it's looking for it in the DVD 7 main folder where the actual program is. Try it there. It's a fairly common approach. If that doesn't help, it's go-to-the-source time.

First, here's the WINDVD FAQ.

Home > Product Support > WinDVD (http://www.intervideo.com/jsp/Faq.jsp?product=WinDVD)

It tells you what has to be installed on the box for it to work. If no joy ...

Home > Support > Customer Service (http://www.intervideo.com/jsp/Support.jsp?mode=Customer)

[Pendragon_6]

Doc:

I got the error window to go away, but when the DVD opens it won't play. :bdh:

[DoctorDoom]

If you bought it, Inter-Video should support it. Based on further searches, there is more than one version of WNASPI32.DLL, and there are a couple of other related files. Welcome to DLL hell.

If Inter-Video is no help, dump the sumbich and use PowerDVD. I've used it since Win98 without a hiccup.

[Pendragon_6]

Doc:

I'm taking the sob'n software CD back. I've wasted hours trying to get this thing to run. Thanks for all your help.

best,

Pendragon

[Pendragon_6]

Doc:

Where can I find PowerDVD? I've looked at Circuit City, Staples, and Wal-mart.

[DoctorDoom]

Here's the CyberLink page for it.

CyberLink PowerDVD (http://www.cyberlink.com/multi/cyberstore/order_1_enu.html)

It's available in different flavors. Typically it's a download rather than a boxed product, but both are available. Note: if you search, avoid PowerDVD Platinum from Avanquest. It's a ripoff. There is no such product from Cyberlink.

Actually, Windows Media Player can do DVDs, although it's more limited than the special-purpose software. Fetch WMP 10 for the latest technology.

There is also CinePlayer (http://www.sonic.com/products/Consumer/play.aspx?o_src=http://www.cineplayer.com/), although I know nothing about it. InterActual (http://www.interactual.com/) (quite a few DVDs try to install it) is an enhancer for other programs rather than a stand-alone player.

[Pendragon_6]

Good deal, Doc. Will do. Thanks for your help.

best,

Pen